RELOCATION ASSISTANCE PROGRAM

Joint Base Andrews Military & Family Readiness Center

Address

Bldg 1191 Menoher Dr.

Joint Base Andrews, Maryland

20762

Phone

*See directory of "Our Services" below for information on all of our programs. To register for events and workshops, go to our booking site at https://jba-mfrc.timetap.com (if link doesn't load on your military computer, please use commercial wi-fi or a smartphone).

Hours of Operation

Mon-Wed & Fri: 7:30am-4:30pm

Thu: 7:30am-12:00pm

Closed on Holidays & AFDW Family Days

316.fss.mfsc@us.af.mil

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Program Overview

The JB Andrews Relocation Assistance Program is designed to make your inbound or outbound PCS as smooth as possible. Due to current COVID-19 precautions, all relocation services are being provided virtually; via phone, email, video, and Zoom. The information below will be updated as we resume normal operations.

Services

*CLICK HERE to view the OCONUS & CONUS PCS Travel Screening Informational Flyer.*

INBOUND PCS:

SPONSORSHIP:

If you haven’t been provided with a sponsor yet, please contact your gaining unit. If you are unable to reach your gaining unit for assistance, please contact the Military & Family Readiness Center at (301) 981-7087 or email us at 316.FSS.MFSC@us.af.mil.

NEWCOMER'S ORIENTATION:

When you check in with your CSS, they will provide you with a link to the booking site for Welcome to Andrews. If you haven’t received the link, please go to https://welcometoandrews.timetap.com/ to register.

The workshops are held on scheduled Mondays, 8:00am-3:00pm. The workshops are held at the Community Commons (1442 Concord Ave).

*Welcome to Andrews 2024 Dates: 8 Jan, 12 Feb, 11 Mar, 8 Apr, 13 May, 10 Jun, 8 Jul, 29 Jul, 5 Aug, 26 Aug, 9 Sep, 7 Oct, 4 Nov, 2 Dec.

OUTBOUND PCS:

PLAN MY MOVE BRIEFING:

We offer this briefing monthly. Family members are encouraged to attend. Briefings include TMO, Finance, MPS, Tricare, MFLC, EFMP, School Liaison, Military OneSource, and the Military & Family Readiness Center (financial readiness for PCS). To register, please contact the Military & Family Readiness Center at (301) 981-7087 or email us at 316.fss.mfsc@us.af.mil.

The workshops are held one Tuesday per month, from 9:00am-12:00pm. The workshop location or Zoom link will be sent to you as part of the automated reminder system.

SPONSORSHIP PROGRAM:

REQUESTING A SPONSOR:

YOUTH SPONSORSHIP PROGRAM:

Available to youth family members of active duty, retired, and reserve military, as well as youth dependents of DOD civilians. Volunteers will help welcome incoming youth. Find out more by looking for “Youth Sponsorship Program” headers on the JBA Teen Programs page at https://www.andrewsfss.com/teen-programs.

BECOMING A SPONSOR:

Congratulations on your role as a sponsor! The Military OneSource eSponsorship program provides sponsors with comprehensive training and resources to welcome the incoming member to their new duty station. To begin the process, you must complete the new eSponsorship application and training. Please follow the steps below to start the process, then visit the eSat website to find sample emails or welcome letters, checklists, and newcomer's assessments to help you be a great sponsor.

Follow these steps to complete your yearly Sponsorship training:

Go to https://millifelearning.militaryonesource.mil/ and login (if you are not already registered for the site, then you will need to register first).
Go to https://millifelearning.militaryonesource.mil/MOS/F?p=SIS:9:209048228065163::::P9_ID:13 to complete the eSat sponsorship training.
Email the training certificate to your unit sponsor monitor.

*If your unit or squadron is interested in an in-unit sponsorship training, please call us at (301) 981-7087 or email us at 316.FSS.MFSC@us.af.mil. Please note that sponsors will still be required to take the online Sponsorship training; the in-unit training is supplemental.

Relocation Resources

WEBSITES:

Military Installations Website: Look up information for bases worldwide (for help with using this website, download “How to Use the Military Installations Website”).
DoD Lodging Website: Links to all DoD lodging operations in all branches.
DoD Defense Travel Management Website: Find regulations, rates and allowances.
Great Schools.org: See what other parents have to say about area schools.
Housing Resources:
- AHRN.com
- Apartments.com
- Housing Early Assistance Tool
- JB Andrews Housing Site
- Liberty Park: JB Andrews privatized on-base housing.
- Military by Owner
- Trulia
Military PCS and Relocation (Military.com)
Moving With Pets (Military OneSource)
Plan My Move Website: Create a custom checklist for your move.
Tourism:
Tricare PCS information
Voting Assistance When Moving: Find a local voter assistance office and resources on voting for military members and families.

FACEBOOK PAGES AND GROUPS:

Facebook can be a great way to get questions answered from people who are already living and working here. Some relevant Facebook pages/groups include:

JB Andrews Base Page
JB Andrews Force Support Squadron
Military & Family Readiness Center (M&FRC)
JB Andrews Community Group (Run by community members; not a base agency)

OTHER RESOURCES:

Childcare for PCS: The Air Force Aid Society provides vouchers for up to 20 hours of free child care per child for Air Force families with PCS orders, at both their losing and gaining bases. Contact our office at (301) 981-7087 or the Airman & Family Readiness Center at your losing base for more information.

EFMP: If you have a family member who is already enrolled in the Exceptional Family Member Program, contact our EFMP Family Support team to sign up for a short one-on-one needs assessment appointment. Call (301) 981-7087 or email 316FSS.MFSC.EFMP@us.af.mil.

Financial Success: If you'd like to get your finances in shape for your move, contact our Personal Financial Counselor Chip Basel by phone at (240) 222-2604 or by email at pfc.andrews.usaf@zeiders.com.

Military & Family Life Counselors (MFLC): Stressed out by the move? Get free, short-term problem-solving and non-medical counseling services. Available to active duty military members (in all branches), as well as the National Guard and Reserves, and their family members. To reach an MFLC, call (301) 232-8481 or (301) 232-8465.

Privatized Housing Resident Advocate: The JB Andrews Resident Advocate helps with resolving base privatized housing issues, concerns and needs. Contact Sandy Williams (office: (240) 612-6399, cell: (240) 346-7854, or email: sandy.williams.1@us.af.mil). Download the brochure for more information.

School Liaison: If you are moving with school-aged children, please feel free to reach out to our School Liaison Office (SLO). *NOTE: As of May 2021, this position is vacant. For assistance, contact the Chief of Child and Youth Services at (301) 981-9212.

External Links Disclaimer

The appearance of hyperlinks does not constitute endorsement by the United States Air Force or the Department of Defense of the external web site, or the information, products, or services contained therein. For other-than-authorized activities such as military exchanges and Services/Morale, Welfare and Recreation (MWR) sites, the Unites States Air Force does not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the purpose of the web site.

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